Terms of service

Welcome to PRITHV ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website https://prithv.in and the purchase of products from our online store.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. Eligibility

By using our Website, you confirm that:

  • You are at least 18 years of age or accessing the Website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement under applicable Indian law.
  • The information you provide is accurate, complete, and up to date.

2. Account Registration

You may create an account to enhance your shopping experience.

You are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting access to your account.
  • All activities conducted under your account.

PRITHV reserves the right to suspend or terminate accounts suspected of fraudulent or unauthorized activity.

3. Products

We strive to display product descriptions, colors, sizes, and images as accurately as possible.

However:

  • Actual product colors may vary depending on your device or screen settings.
  • Minor variations in print placement or appearance may occur.
  • Product availability is subject to change without notice.

We reserve the right to discontinue any product at any time.

4. Pricing

All prices displayed on our Website are in Indian Rupees (INR).

Prices include applicable taxes unless stated otherwise.

We reserve the right to:

  • Change prices at any time without prior notice.
  • Correct pricing errors.
  • Cancel orders affected by pricing inaccuracies.

If your payment has already been processed for a cancelled order, a full refund will be issued.

5. Payments

We accept secure payments through Razorpay.

Available payment methods may include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Digital Wallets
  • EMI (where available)
  • Cash on Delivery (where available)

Payments are processed securely by Razorpay. PRITHV does not store your complete payment card information.

6. Order Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability
  • Incorrect pricing
  • Payment issues
  • Suspected fraud
  • Violation of these Terms

If an order is cancelled after payment has been received, a full refund will be processed.

7. Shipping and Delivery

Orders are typically processed within 1–3 business days.

Estimated delivery times are provided for convenience and may vary depending on your location and courier partner.

Delays caused by weather conditions, courier issues, public holidays, natural disasters, or other events beyond our control are not our responsibility.

Risk of loss and ownership of products pass to you upon successful delivery.

8. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

By placing an order, you agree to the terms outlined in that policy.

9. Promotional Offers

From time to time, PRITHV may offer:

  • Discount codes
  • Promotional campaigns
  • Limited-time offers
  • Gift vouchers

Promotions:

  • Cannot be exchanged for cash.
  • May have expiration dates.
  • Cannot be combined unless expressly stated.
  • May be modified or withdrawn at our discretion.

10. Intellectual Property

All content available on this Website, including but not limited to:

  • Logos
  • Product designs
  • Graphics
  • Images
  • Videos
  • Text
  • Website design
  • Branding

is the exclusive property of PRITHV or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, or commercially exploit any content without our prior written permission.

11. Prohibited Uses

You agree not to:

  • Use the Website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Interfere with Website security or functionality.
  • Upload malicious software or viruses.
  • Copy or scrape Website content.
  • Impersonate another person.
  • Engage in fraudulent transactions.
  • Violate any applicable law or regulation.

Violation of these Terms may result in termination of your access to the Website.

12. Limitation of Liability

To the maximum extent permitted by applicable law, PRITHV shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to:

  • Your use of the Website.
  • Delayed deliveries.
  • Product availability.
  • Technical interruptions.
  • Third-party services.

Our total liability for any claim shall not exceed the amount paid by you for the relevant order.

13. Indemnification

You agree to indemnify and hold harmless PRITHV, its owners, employees, affiliates, and partners from any claims, damages, liabilities, losses, or expenses arising from:

  • Your breach of these Terms.
  • Your misuse of the Website.
  • Your violation of any applicable law.
  • Your infringement of the rights of any third party.

14. Privacy

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Third-Party Links

Our Website may contain links to third-party websites for your convenience.

We are not responsible for the content, policies, or practices of third-party websites.

Accessing such websites is at your own risk.

16. Force Majeure

PRITHV shall not be held liable for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Pandemics
  • Government actions
  • Internet outages
  • Labor strikes
  • Transportation disruptions

17. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will become effective immediately upon posting on this page.

Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

18. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the competent courts in Jaipur, Rajasthan, India.

19. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

PRITHV
Website: https://prithv.in
Email: support@prithv.in